Patient Experience Feedback

Listened to your concerns:

Very Good

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

You showed interest and attention to make it easy for me to be relaxed throughout the tests.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

AS always my experience has been excellent.From the front desk to my consultant and Rekha everyone contributed to a great patient experience in the most relaxed way possible. Thank you for making the visit seem so easy and stress free.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Very Good

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Very Good

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Very Good

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

standard

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Everything was really good

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Very Good

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

The service and treatment was exceptional

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Made me feel at ease and treated with respect

Where do you think we could improve?

Nothing springs to mind

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Friendly receptionist - appt on time - Professor Rymer exceptional- all questions answered professionally- so glad I made the appointment-I left feeling confident and informed- with all queries resolved- very grateful

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Very Good

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

The professor was very empathetic and reassuring - it was a refreshing change from previous professionals I’d seen about this issue.

How likely are you to recommend our practice to a friend or loved one?

Likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Personal communication was excellent - very very quick response and helpfulness

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Customer care and follow up

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

It feels like home the staff are so friendly and Dr Ryman is one of the best specialist I have ever been treated by. She is down to earth, has excellent communication skills and truly puts one at ease. She is also incredibly knowledgeable and skilled.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Very Good

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Just about everything

Where do you think we could improve?

No idea!

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Always 5 stars helpfull

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Very Good

Explained things in way that was easy to understand:

Good

Gave you the opportunity to ask questions:

Very Good

Treated you with dignity and respect:

Good

Provided clear follow-up care instructions:

Very Good

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

It’s already nice

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Good

Explained things in way that was easy to understand:

Very Good

Gave you the opportunity to ask questions:

Very Good

Treated you with dignity and respect:

Very Good

Provided clear follow-up care instructions:

Very Good

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Totally satisfied thank you.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

The fact that you run a professional and useful service but do this with care, listening to patients, understanding their symptoms and then recommending the right followup actions and advice.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Very Good

Explained things in way that was easy to understand:

Very Good

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Very Good

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Everything

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

As always, exceptionally well

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Very Good

Explained things in way that was easy to understand:

Very Good

Gave you the opportunity to ask questions:

Very Good

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Very Good

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

A fuss free appointment, lots of reassurance as we went along, results emailed on same day. That’s great service!

Where do you think we could improve?

I was going to say not at all, but the website seemed to struggle with the submission of the survey, so maybe IT (?)

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Really treated as if the only patient. Nothging too much trouble .

Where do you think we could improve?

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Very Good

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Everything from being friendly to professional to providing excellent care.

Where do you think we could improve?

I think you’re perfect

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Excellent centre. Very Friendky, knowledgeable, and efficient. I Couldn’t ask for more.

Where do you think we could improve?

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Very Friendly

Where do you think we could improve?

That would be difficult

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Where do you think we could improve?

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Overall all good

Where do you think we could improve?

Happy with everything.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Very Good

Explained things in way that was easy to understand:

Very Good

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Booking was made by my healthcare provider on my recommendation as I have been here before. Friendly helpful And informative.

Where do you think we could improve?

Suited my needs perfectly.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Administrators and consultant were exemplary.

Where do you think we could improve?

No improvement necessary as service is excellent.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Where do you think we could improve?

How likely are you to recommend our practice to a friend or loved one?

Extremely likely

Listened to your concerns:

Excellent

Explained things in way that was easy to understand:

Excellent

Gave you the opportunity to ask questions:

Excellent

Treated you with dignity and respect:

Excellent

Provided clear follow-up care instructions:

Excellent

Thinking about your experience with our practice, what do you think we did well or exceptionally well?

Professor Rymer is the best gynaecological consultant in the country. Appointments are hard to get because she is so experienced and kind.

Where do you think we could improve?

Everyone does what they can to help the patient.

How likely are you to recommend our practice to a friend or loved one?

Extremely likely